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Alipay

Alipay

www.alipay.com
What is your customer experience with Alipay?

Alipay Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Alipay has 1.6 star rating based on 62 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Login problem, Nice products, Accept payments from clients.
    Cons: Dishonest and fraudulent business practices, Cant contact anyone for a refund, Dont have email for us customers to get refund.

  • Recent recommendations regarding this business are as follows: "Don't be as silly as me", "An American number with someone who speaks English", "Be careful", "Please know what you are doing", "Avoid at all costs".

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Media from reviews

Alipay - Trying to get verification
The alipay account is seem like freezedAlipay - ScammedAlipay - Refund my money in my gcash accountAlipay - My account restricted.plese solvedConcerns About My Bank Transfer CTBC Bank to Alipay Philippines Inc.Unable to use Alipay
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Top Alipay Reviews

Positive Review

"Alipay transaction"

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I canceled a lift chair I found one more to my need seatbelt and arm rest. Nothing wrong with the lift chair it just wasn't what I need. User's recommendation:...

Critical Review

"My order lastnight"

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I ordered a blonde 22-inch last night @ 10:08 PM for 59.40. I never received a confirmation or order #, which is not good. I am going to cancel it if I can get...

Show reviews that mention
account money card information service bank credit email number concern
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Wachien T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order lastnight

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I ordered a blonde 22-inch last night @ 10:08 PM for 59.40. I never received a confirmation or order #, which is not good. I am going to cancel it if I can get my order #.

View full review
Loss:
$59

Preferred solution: My conformation # pls

Genny Ajw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to get verification

Alipay - Trying to get verification

Im trying to get verification. So I can access a video game website for content that's needs to be purchased . So what can y'all do to help me

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Tee B Zhw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The alipay account is seem like freezed

The alipay account is seem like freezed

Pls help to check how to solve login alipay. As i tried password a few times and my account seem like freezed.

How to solve it.

Thanks a lot:)

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Abdou R G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dispute claim

I have my account on hold and I am trying to get it back active. It was a mistake made by me for a purchase I didn't recall.

View full review
Pros:
  • Very secure
Cons:
  • Elk to customer service

Preferred solution: Deliver product or service ordered

Neythan Wta

No live agent to speak with.

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Alipay should have a live agent to take call for a costumer . I do have a concerned with my recent order and i need their support. I did not get any confirmation about the order and any updates after i paid the order, i just got notified from my bank that i was got charged of this company.

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Jackie C Eow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed

Alipay - Scammed

Someone stole my credit card and spent $13,000++ on Alipay and Taobao, and I have been trying to contact the company to stop the payment. I even gave them a police report and the bank statement, but there was no help from them.

These companies are not worth buying from.

It is a waste of time trying to talk to them. They will never try to help you; all they want is money.

View full review
Loss:
$13000
Pros:
  • Are good at talking
Cons:
  • Its all talk and they do nothing to help

Preferred solution: Full refund

User's recommendation: Be careful

Craig K Xck

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very poor customer service.

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Bought what I thought was an original Citizen watch, it turned out to be a fake and most of what is on it doesnt work. Not even an exact knock off.

Cost nearly $70 with shipping. Dont use Alipay its crap.

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Anonymous

Refund

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My refund from jetstar went to alipay wanted ti see when I will receive it or another air fare I Australia Sydney ti inner state

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Alizae Fxr

Doubled up on order need to cancel onee

Entirely my mistake just forgot I had ordered never noticed till I placed another order I'm 84 years old & sometimes forget. Regards Barry Stimson

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User's recommendation: Don't be as silly as me

Lissa Peb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pissed? I am a US customer was hoping to speak with someone about unfreeze my Alipay account 816-918-****.

Trying to unfreeze my account my email is the same, but Im using a different SIM card that I used in October when I was there in China Im leaving in a couple of days for China. I need to unfreeze my account.

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User's recommendation: An American number with someone who speaks English

Lianny Tmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am not able to get d verification code and calll why is that

I got a new phone nd tried logging in the code keeps saying sent but I don't receive it . I also tried the calls but I don't recieve d calls kindly help it urgent

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Jolaine Eqf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The representative is approachable and professional hence the issue regarding in my concern still not resolved as they promise within 24-38 hours and still no progress.

Professional approach but the concern issue still not resolved after 24-38hrs waiting try to send an email to follow up and still no results.

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Anonymous

Can't connect

I would like to set up an alipay account but it won't let me. When I called for help it only gave me a chinese phone number in beijing and I'm in Canada and don't speak Chinese.

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Augustino Mnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not very good

I spend more then an hour trying to get some were, and in the end i was told to contact the local carrier. But with out a Tracking no one can help.

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Beaver R Cof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Struggling to get my Alipay working

I've listed my credit card information and my name and requested information, but I cannot get the Alipay to work.

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Creta Ehz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel any further charges on my debt card that ends in 0653

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I was not aware of any extra charges of $29.94 from Alipay Us, Inc., when I ordered from AliExpress! So I want to cancel any further charges of $29.94 from my card.

Please cancel it. Thank you for your understanding.

View full review
Loss:
$30

Preferred solution: Cancellation charges to my bank account!

User's recommendation: Please know what you are doing

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