Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Haven't received a response

Alipay - Haven't received a response
Alipay - Haven't received a response
Alipay - Haven't received a response
Alipay - Haven't received a response
Alipay - Haven't received a response
Alipay - Haven't received a response
Update by user Jan 05, 2022

First message sent through this site was on 12/10/21 I have not heard anything from Alipay about this situation as of yet.

Original review posted by user Jan 05, 2022
I purchased a desktop computer from a company named China Foxtech Technology but instead of the desktop computer that I sent $280 to their Alipay account for, what they sent was a USB/firewire cable worth about $5. I have tried to contact them many times through email but they don't respond to me anymore. The last email I got was the email with the tracking number. I have tried to contact them by phone but that proved to be a waste of time. I have even tried to call Alipay US many times but all I get is voicemail and no return call. If I could get an email or fax number for Alipay I could send all of the documents that prove what I paid and to whom.

User's recommendation: Do not buy anything from China Foxtech`.

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ID
#3232449 Review #3232449 is a subjective opinion of poster.
Pros
  • Nice products
Cons
  • Cant contact anyone for a refund
  • Dont have email for us customers to get refund
Loss
$530
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Only got half seat covers

Hi just received my seat covers well not even half of them whats going on waited for a long time then get half what can you do about it. Dennis
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ID
#3697260 Review #3697260 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$342
Preferred solution
Deliver product or service ordered
placed and order and paid with PayPal . and was expecting conformation email from seller but nothing -. so 5 days later i contacted PayPal to ask them to look into this. after a number of weeks i was told by PayPal that had paid company due to them providing proof of...
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ID
#3665558 Review #3665558 is a subjective opinion of poster.
Location
London, England

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Verified Reviewer
New Reviewer

Enquiry about two orders

Alipay - Enquiry about two orders
No email/phone of service, no return address, no order confirmation orders, no order cancellation. 202205****031300****842******** 202205****031300****0772079****

User's recommendation: Doubt it!

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ID
#3650901 Review #3650901 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Product not received

Alipay - Product not received
We have not received the order made on May 18, 2022 and was supposed to arrive here on the 30th 0f May, 2022. But so far nothing and no communication from the supplier. Malacasa Series Mario 28 piece porcelain dinnerware Transaction ID: 9H866188N7885**** Please help.
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ID
#3647086 Review #3647086 is a subjective opinion of poster.
Location
Oshawa, Ontario
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Did not receive goods

placed order with you and had no conformation was unable to contact you. so asked paypal todo so on my behalf. i was told that royal have stated delivered to me, but i do not have items ordered i ws told to contact royal mail which i did and they have told me to contact you so you can put in a claim
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ID
#3642763 Review #3642763 is a subjective opinion of poster.
Location
London, England
Cons
  • No contact
Loss
$84
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

To retrive my account

Alipay - To retrive my account
Hello still on process they say i just want to retrive my account and use my new mobile no. That already regestered here in hK. Totally i need help..
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ID
#3636668 Review #3636668 is a subjective opinion of poster.
Location
Hong Kong, Hong Kong
Pros
  • Login problem
Cons
  • Cant contact anyone for a refund
Loss
$1000
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Transaction issues

I bought items yesterday night, l had wanted to pay by 3 instalment with PayPal but it didnt go well and l have to do it again. Unfortunately l paid all £159.06 and 1 instalment of 53.02 as well. The 53.02 extra is still pending in my account but l want you to cancel it for me. Thank you Kind regards Agnes Boadi

User's recommendation: Good.

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ID
#3548993 Review #3548993 is a subjective opinion of poster.
Cons
  • Pls hlp me to find possible solution
Preferred solution
Cancel £53.02 in my account
New Reviewer

Terrible!!! Robbed me for 89.70 for a processing fee that would not refund!

Bad customer service!!! Would not refund all of my money. I would never use them for anything ever again. The are crooks and criminals! This was a huge mistake! Buyers beware!!!!

User's recommendation: DONT USE!!!!

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ID
#3545321 Review #3545321 is a subjective opinion of poster.
Location
Rocky Hill, Connecticut
Loss
$90
Preferred solution
Full refund
New Reviewer

Unpaid dispute

I canceled an order and I still have gotten my refund. The seller canceled the order and It wasn't ship to me and alipay is still keeping my money. I've called alipay no response. This is not nice and it's not the 1st time this is happening. I'm going to get my $319.43 back this time.
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ID
#3449901 Review #3449901 is a subjective opinion of poster.
Cons
  • Poor customer service
Loss
$319
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

A customer, get the money but no reply or explanation

Alipay - A customer, get the money but no reply or explanation
No reply and customer block the message, i already made a paiement do not trust the customer, so for me it's a scam, i would like to get my money back

User's recommendation: Scam.

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ID
#3419399 Review #3419399 is a subjective opinion of poster.
Location
Itzig, Luxembourg
Loss
$340
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Tracking package

Alipay - Tracking package
I order my package two weeks ago, haven't received it yet. I called PayPal to get the tracking number, but I am able to track the package.

User's recommendation: Please call 856725****.

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ID
#3408498 Review #3408498 is a subjective opinion of poster.
Cons
  • Cant contact anyone for a refund
  • Dishonest and fraudulent business practices
  • Dont have email for us customers to get refund
Loss
$36
Preferred solution
Deliver product or service ordered
New Reviewer

Tracking package -

Alipay - Tracking package -
Alipay - Tracking package -
Alipay - Tracking package -
I purchased products and paid through PayPal. You were paid on March 6th. I have not received any info on the tracking of my products and when I tried emailing you the email was returned because your email box was full. Please call me back at 216-386-****. Thank you Buffy juby
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ID
#3405994 Review #3405994 is a subjective opinion of poster.
Cons
  • Dont have email for us customers to get refund
Preferred solution
Deliver product or service ordered
New Reviewer

Verification

I want to use my new no. on my HKID but when I login To my old account to change they ask for OTP. I don't have that no. now. How I can register my HkID to my new number? My new no. 5606**** old no. 6747****.
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ID
#3395110 Review #3395110 is a subjective opinion of poster.
Location
Kwun Hang, Tai Po District
Product
Alipay Account
Pros
  • Login
  • Login problem
Cons
  • Pls hlp me to find possible solutions
  • Login
Preferred solution
I want verify my account with new no. I’m not using my old no.
New Reviewer

Items not received

I placed an order on January 27th, today is March 7th and I havent receive the items yet. No way for me the track my shipping

User's recommendation: I would recommend my friend and people I know.

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ID
#3389780 Review #3389780 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Pas de reponse

Alipay - Pas de reponse
Alipay - Pas de reponse
Alipay - Pas de reponse
Jai commandé une box Leadcool avec 1 an dabonnement mais je nai pas de nº de bon de commande pour accéder au code pour utiliser la box

User's recommendation: N’achetez pas c’est une arnaque.

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ID
#3386236 Review #3386236 is a subjective opinion of poster.
Location
Le Cannet, Provence-Alpes-Cote Dazur

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